Contact us
Spotted an out-of-date promo? A fee figure that changed? Tell us — accuracy is the whole product.
hello@tradeonmoon.com — we read everything, and correct confirmed errors within 24 hours.
What to send us
- Promo sightings — if Moon publishes a code-linked offer before we've listed it, you get our thanks and a fast update.
- Corrections — fee changes, leverage cap changes, jurisdiction updates. Cite a source and we'll fix it.
- Code issues — if code 10USD ever fails to attach, tell us what browser and flow you used.
What we can't help with
We're an independent referral site, not Moon support. For account issues — deposits, withdrawals, KYC, locked accounts — contact Moon.com's own 24/7 live support. We have no access to user accounts.
18+. We never ask for your Moon credentials, and we will never email you asking for a deposit. Any message doing that isn't from us.